Sometimes, despite our pre-designed, mapped out efforts and well laid out plans, sources of knowledge sneak up on us unsuspectingly.

Suzanne first discovered her love for higher education by accident, while looking for coffee. As first-year graduate student at The University of Chicago’s Department of Educational Studies, Suzanne arrived early one day for one of her required seminars, “Philosophy of Education,” taught by Phil Jackson (no, not that Phil Jackson, former coach of the Chicago Bulls).  A warm-blooded East Coaster, Suzanne was new to the whipping winters of the “Windy City,” and its bitterest of metrics, the dreaded “wind chill factor,” so naturally she accepted the offer, teeth chattering, to a fellow classmate and Chicago native’s bold proposal: 

“Follow me.  I know where to find coffee before class. There are tunnels connecting Judd Hall with the Lab School’s cafeteria.  The coffee’s not great.  It’s been sitting out.  But who cares?  It’s hot.” 

Little did Suzanne know her journey to java, studded with underground gargoyles peering down from stone arches, would lead to a lifelong career in higher ed.   Turned out, through serendipitous small talk, her fellow classmate was getting a master’s in public policy working in Undergraduate Admissions, a workplace she loved and encouraged her to apply to stretch her curiosities about the college experience.  

The personal connection, plus an article in the media about the College’s unconventional approach to personal statements—quirky, customized, improvisational, leap of thought—that really sealed the deal for Suzanne who was drawn to opportunities for authentic engagement over cookie cutter approaches.  Early exposure to an admissions office, teaming with student interviewees, putting their best foot forward—some in soccer cleats, some in sockless sandals—created a powerful career connection Suzanne now takes with her in her independent consultancy.  She often draws upon students’ learning experiences, trailing from their transcripts:  How did they find their voice, purpose, super power, or hidden talent?  Where did their intention or serendipity lead them?